The MULTI-CONTROL Vacuum Service offers a range of options assisting you to avoid downtimes of your systems at low cost.
1. Service Center
With 8 subsidiaries and service centers national wide, we can provide sound advice and practical support to our customers on-site. MULTI-CONTROL service technicians and engineers maintain vacuum systems in every corner of the country and in many industries. These company and subsidiaries are located in Hong Kong, Shenzhen, Guangzhou, Shanghai, Hefei, Tianjin, Shenyang, Chengdu and Chongqing.
2. Field Service
Field Services include troubleshooting, onsite repairs and even consulting and providing information about equipment design and re-vamping, etc. The service considers all systems, pumps and components as well as various process-specific requirements of individual applications. We take into account the different life-cycles of wearing parts and carry out routine services as needed, all of which we plan around your requirements causing as little disruption to your production as possible.
3. Maintenance
In order to maximize the availability of your equipment, minimize downtime and the manpower for maintenance work, all at low cost; through our Maintenance service you can secure a service package for your vacuum systems. This service is offered at a fixed annual, quarterly or monthly rate including any necessary spare parts and a defined, guaranteed level of availability of your equipment.
4. Repair and Refurbish
All service centers in our national service network carry out repairs and refurbishes to manufacturer specifications using genuine spare parts. Our skilled service technicians have extensive experience based on plenty of service projects, backed up by the expert knowledge of our manufacturer principals.
In order to ensure reliability and offer a refurbishing which is as complete as possible, we clean and disassemble the vacuum components with utmost care taking note of signs of wear and defects. Components are replaced with genuine spare parts. After completed reassembly, the equipment is tested. You will receive a product which is almost up to the standards of a brand-new product.
5. Rent
If you want your production capacities be more flexible, expand your capacity over a limited period of time, or you need a replacement for a vacuum pump, compressor or blower at short notice, MULTI-CONTROL’s Rental Service will offer the flexibility you need. We supply vacuum pumps, compressors and blowers. All MULTI-CONTROL’s rental units have been fully overhauled and are therefore in good condition.
6. Exchange
With our Service Exchange, we offer a simple and timesaving solution. You send us your vacuum pump, compressor or blower that requires an overhaul and we provide you with a suitable replacement. We supply vacuum pumps, compressors and blowers. All MULTI-CONTROL’s replacement units have been fully overhauled and are therefore in good condition.